Terms & Conditions

1. Terms and Conditions

a. This website is owned and operated by Gab’s CutieWear (ABN 96 515 981 710).

b. Access to and use of this website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, which may be updated, suspended or terminated by the Gab’s CutieWear without notice in our absolute discretion. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

c. You acknowledge that all products that you order through this website are intended for personal, domestic, non-commercial use only.

2. Pricing & Product Availability

Pricing

a. Prices are subject to change without notice.

b. All prices include GST (if applicable), except for gift vouchers.

c. Unless otherwise indicated, all prices exclude delivery costs.

d. Sale items are only available at the lower price during the designated sale period and only whilst stock lasts.

e. We take all reasonable care to ensure that all details and prices of products on the website are correct at the time of online publication. However, we reserve the right to correct any errors on the website and cancel orders made at the incorrect price.

Product availability

f. Please check the availability of the item you wish to purchase. All in stock items are promoted in good faith to be available at the time the order is received.

g. Once we have received your order, you will receive a confirmation email confirming receipt of your order. This is not a guarantee of availability.

h. Unforeseen supply issues or unexpected demand may occasionally result in stock being unavailable.

i. Items marked as pre-order will generally be dispatched within the time period specified on the product description. Where an order contains additional items, the entire order will be dispatched once the pre-order stock is available. In some circumstances, pre-order items may be shipped directly to you from overseas. In this case, any additional order items will be sent separately.

3. DISCOUNT CODES

a. We may from time to time offer promotional codes which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue. Eligibility may also be based on meeting a minimum spend requirement or being a member of the VIP Program. When entered on the shopping cart page, the appropriate discount is deducted from the cart total or an offer, that is, a free gift with purchase, is applied.

b. In some cases a sale or discount will apply automatically without the need for a code to be entered. An example is free delivery when you spend $80 or more or discounted product prices for VIP members.

c. Please note that some discount codes may have a restricted number of uses and may not be combined with other promotions.

d. Where a refund is issued on an order containing a discount code, the refund will match the amount paid (after the discount was applied).

5. CHANGING YOUR ORDER

a. We will do our best to accommodate you should you wish to make a change to your order including substitution or addition of products, upgrading to Express Post, changing the delivery address or cancelling your order. This is possible only up until your order has been packed. Please email [email protected] with the details of the change required.

b. Please note that these changes may not be reflected in future email correspondence regarding your order.

6. DELIVERY

a. Please take care to ensure accuracy when entering the delivery address for your order; especially where orders are addresses to a gift recipient. Unfortunately, we are unable to redirect parcels once they have been sent. Where the shipping address differs from the billing address, please ensure permission is obtained for the disclosure of personal information under the Privacy Act for third party recipients.

b. Delivery times on the website relate to the delivery service and do not include dispatch time. Orders placed with all stock ready to deliver will be dispatched within 1 business day. Orders for out of stock items will be sent within 2 business days of their arrival at our office.

Delivery Within Australia

c. Gab’s CutieWear delivers to Australian addresses using the Australia Post network. Delivery times quoted on our website refer to the time to deliver after the parcel has left our location, and have been supplied by Australia Post.

d. For delivery to company addresses or workplaces, the Company Name and Floor/Level must be included in the address details.

e. Please check the delivery address carefully, as parcels cannot be redirected once in transit.

f. Where an order is returned to us as unclaimed, refused or insufficiently addressed, we will contact you by email for further instruction. Please note that additional delivery charges will apply to have these orders resent.

International Delivery

g. For international delivery, please contact us to arrange for available options and prices.

Additional Delivery Charges

h. Additional delivery charges may apply where a parcel has been returned unclaimed, refused or insufficiently addressed and is resent at your request.

7. SECURE PAYMENTS

a. We accept the following payment methods:

Via PayPal - Visa, Mastercard, American Express, PayPal Credit, eVouchers

Bank Transfer.

b. Payment is taken when you place the order and your order will not be dispatched until the full payment has been received.

c. To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by Paypal. Details about Paypal can be found at http://www.paypal.com.

d. By placing an order, you are offering to purchase items from us on and subject to the Terms of Service contained herein. Gab’s CutieWear may accept or reject this offer at its discretion at any point up until the order is dispatched. For example but not limited to, if the payment method appears fraudulent or the items are being purchased in commercial quantities. We reserve the right to cancel the Customer Account and VIP membership.

8. PASSWORD PROTECTED ACCOUNT

a. To shop on this website, you will be required to create a password protected account. If you are a returning customer, you will be required to log onto this account.

b. The password must be between 4 and 20 characters. We recommend that your password contain a mix of uppercase, lowercase, numeric and symbol characters.

c. In setting up a password protected account, you agree to accept responsibility for all activity that occurs under your account or password.

d. You may terminate your account at any time by contacting us.

9. RETURNS, REFUNDS & EXCHANGES

a. Please refer to the Returns & Refunds policy for the latest information.

10. FEEDBACK

a. We welcome feedback and attend to all feedback and complaints promptly. For your own protection and security, please do not send your credit card details via a webform or email communication.

b. You are invited to provide product reviews to assist other customers in their purchasing decisions. Product reviews will be moderated prior to publishing and may be edited or removed as applicable.

11. PRIVACY

a. Our privacy policy, which sets out how we will use your information, can be found here.

b. By using this website, you consent to the processing of information as described therein and warrant that all data provided by you is accurate.

12. GOVERNING LAW and JURISDICITON

a. These Terms of Service are to be construed in accordance with the laws of Victoria, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of Victoria, Australia.

Last Updated: July 2014